Frequently Asked Questions

• Where are the cards printed.
  

   All of the cards are digitally printed in the u.k. by The Imaging Centre.

• What kind of board is used in printing the cards.
  

   The cards are printed on Invecote 300 gsm board which is sourced from sustainable forests and has FSC  accreditation .

• Interior fabric sizes
  
  The Batik design interior fabrics come in a fixed with of 1.35m with a minimum order length of 1 metre (1.35m(W) x 1.0m(L))

   

  The Pattern repeat is at 63.5 centimetres (vertical repeat)

   

  All of the six designs currently available can be printed on Forte Linen,Cotton Drill or Cotton Heavy Sateen

   
• What is Cotton heavy Sateen
  

  Sateen is made from cotton fibres, which are combed or carded to make them longer. The difference between Sateen and cotton is due to the long cotton fibers being mercerized: soaked in lye (sodium hydroxide) and then in an acid. This treatment “seals” the fibres, making them more durable than untreated cotton. The fibers used in Sateen take dye better. Mercerization also gives the fibers a smoother, more reflective surface with a sheen.The "Sateen effect" delivers a soft, smooth, luxurious feel of satin with the strength and durability of cotton.

• What is Forte Linen
  

   A medium-weight linen fabric of plain basket weave construction with a visible crosswise rib effect.

• What is Heavy cotton drill fabric
  

  Heavy Cotton Drill Fabric is durable, usually made with coarse carded yarns. The firm, strong fabric can be medium to heavy in weight with a stiff, rough hand and often looks like unbleached denim but the fabric may also be bleached, dyed or printed. Drill has a twill weave which makes it a very strong, dense medium to heavy weight fabric. The twill weave means it has very attractive characteristic diagonal lines on the fabric which adds an interesting texture.

• Delivery of Out of Stock Items
  

  If the item you have selected is out of stock it will show the date the incoming stock will be available for despatch.

  If you place an order of more than one item which includes an out of stock item, we will send the available items straight away and send out of order items as soon as they arrive.

  We will not charge any additional postage for this service.  

• Do you deliver abroad?
  

   Currently the website takes orders for delivery in the UK, however we are happy to take orders for delivery outside of the UK, but will need to calculate any additional postal costs and add them to the order total. 

• How do I place an order.
  

   1.Select the page you are interested in eg.Greetings Cards.

   2. Choose the design you wish to order(Click on the horizontal arrow bottom right and wait for the

        enlargement to appear.

   3. Select how many you want in the "Quantity" box.

   4. Click on "Add to Order".

   5. Click on "Continue Shopping" to add more designs to the order as required.

   7. Select first or second class post.

   8. Input the billing address and delivery address.

   9. Click on the "Pay Now" button which will take you to the payment gateway.

   10. You can make payment either by credit or debit card or by using your Paypal  account.

   11. You will recive a confirmation email detailing your order.  

  10. If you have any queries you can call us on: Tel.01568 760461 

• Do you give talks or classes on Batik
  

   As this is the way in which I make a living I have to commit all of my time to making and selling which does not permit me to give classes etc.

• What sizes do the scarves come in?
  

   Scarf Dimensions are as follows:

  SILK scarves 150cm x 40cm ( these dimensions may vary,Please check the actual size published which is shown with each scarf illustration)
  VELVET scarves 156cm x 26cm( these dimensions may vary.Please check the actual size published which is shown with each scarf illustration

  SILK SHAWLS  156cm x 58cm (these dimensions may vary.Please check the actual size published which is shown with each scarf illustration  

  WOOLLEN SHAWLS 156cm x 58cm (these dimensions may vary.Please check the actual size published which is shown with each scarf illustration)

  Scarf Prices:
  Silk scarves £ 55 each inc vat
  Velvet scarves £ 70.00 each inc vat

  Woollen Shawls  £85 each inc vat

  There will be variations in size from one print run to another.This is out of our control and is due to shrinkage rates which vary according to the paricular batch of fabric being used.

• What fabrics are the scarves made from?
  

   The silk fabric is 100% Crêpe de Chine, and the velvet is 68% viscose velvet + 32% silk. The velvet scarves are double skinned and machine finished.

  Woollen Shawls 100% Wool.

• What formats do the prints come in?
  

   

  Prints are in the following formats:

  SMALL PRINTS. Image size is 136mm w x 138mm h . Price £16 each inc vat (unmounted) £25 each inc vat

  (mounted).We use a white conservation grade board and the mounted size is 27.0 cm w x 27.8 cm h.

  MEDIUM PRINTS

  Images are Rectangular: 400 x 290mm (15.5 x 11.5 in)* Price: £ 50 each inc vat (unmounted) £60 each inc vat (mounted)We use a white conservation grade board.Mounted dimensions are  47.5cm w x 61.0 cm h.The finished dimensions of the mount will vary a little due to variations in the image size

  Square: 300 x 300 mm (12 x 12 in)* Price: £ 50 each inc vat (unmounted) £60 each inc vat (mounted)

  Mounted size is 48.5cm w x 51.0 cm h.Again there will be minor variations in the finished mount size.

   

  Frieze: 400 x 90mm (15.5 x 3.5 in)* Price:£ 40 each inc vat (unmounted) £50 each inc vat (mounted)The mounted size is 58.5 cm w x 30 cm h.We use a white conservation grade board.There will be minor variations in the finished mount size due to small differences in the image size of each design.

   

   

  LARGE PRINTS

  Image size is 500mm w x 500mm h  Price £145 each inc vat 

  The print size can be customised to your requirements (upsized or downsized)Please ask for details

   

   

• What is the colour of the mounting that the prints are on?
  

  The prints are window mounted on white conservation grade board.

• What are the sizes of the greeting cards?
  

  We have two sizes of greetings card 14.5 cm x 14.5 cm(square format) and 12.5 cm x 18 cm (portait or landscape format) all are blank inside - title, dimensions and code number are displayed with each illustration.

  In 2019 we began to use bio-degradeable plastic bags which protect the cards from being damaged.In 2020 we shall complete this process.

If you have a question that is not answered here, please don’t hesitate to contact us by email on info@janehickmanbatik.com or by phone: 01568 760 461